1. Introductory provisions
These terms and conditions (hereinafter referred to as "„terms and conditions“") regulate mutual rights and responsibilities between:
Atelier Kupka sro., with its registered office at Hvězdová 13, 602 00 Brno, Company ID: 26232936, registered in in the commercial register kept by the Regional Court in Brno, Section C, File 38619 (hereinafter referred to as "„seller“") and by persons who, through the online store at www.motorjournal.cz/shop/ conclude a purchase contract with the seller (hereinafter referred to as the "„buyer“).
These terms and conditions govern the relationship between the seller and:
- consumer– a natural person who, when concluding and performing a contract, does not act inwithin the scope of their business activities or profession (hereinafter referred to as „consumer“),
- businessman – a legal entity or a natural person doing business, acting inwithin the scope of its business activities (hereinafter referred to as „businessman“).
The provisions of these terms and conditions that apply exclusively to consumers are they will not use for Entrepreneurs. The special provisions set out in Article 11 of these Terms and Conditions apply to entrepreneurs.
These terms and conditions apply exclusively to purchase of goods via e-shop. On magazine subscriptionat Motor Journal or other services are subject to separate terms and conditions.
These terms and conditions are an integral part of the purchase contract. Deviating provisions in the purchase contract take precedence over the wording of these terms and conditions.
2. Information about goods and prices
Information about the goods, including descriptions and prices, is provided on the e-shop website.
All prices are in CZK and include VAT unless otherwise stated.
The offer of goods on the website is for informational purposes only; the seller is not obliged to conclude a purchase contract according to the displayed offer if there is a reason preventing performance (e.g. technical error, out of stock).
3. Order and conclusion of the purchase contract
The buyer creates and sends an order via the e-shop's web interface. Before sending the order, the buyer has the opportunity to check and correct the data.
The purchase contract is formed by sending the order by the buyer and subsequent confirmation of the order by the seller by e-mail sent to the buyer's address.
The seller reserves the right to withdraw from the purchase contract at any time., and even after sending the order confirmation by email, especially if:
- the goods are not available or are displayed incorrectly on the website,
- there was an obvious error in the stated price or description of the goods,
- or there is another objective reason that makes delivery impossible.
In the event of the seller's withdrawal from the contract, any amount already paid will be refunded to the buyer. without undue delay in the same manner in which the payment was received, unless otherwise agreed.
4. Payment terms
The buyer can choose one of the following payment methods when placing an order:
Via the GoPay payment gateway:
- by payment card (MasterCard, Maestro, VISA, VISA Electron, V Pay),
- by accelerated bank transfer,
- QR code.
Other methods (without payment gateway):
- by bank transfer,
- QR code,
- C.O.D,
- in cash upon personal collection at the seller's headquarters.
The seller issues a tax document.
Payment via the GoPay payment gateway is considered to have been made at the moment the amount is credited to the seller's account.
All payments via the GoPay payment gateway are secured by encryption and standard security procedures, to protect the buyer's data.
The buyer has the right at any time to obtain information about his payment and access to the data that the seller processes for the purposes of its processing.
Unless otherwise agreed, the purchase price is payable according to the chosen payment method; for transfers, the usual payment period is 5 business days from the conclusion of the contract.
5. Delivery of goods
The buyer chooses the delivery method when ordering.
Personal collection is possible at the address: Hvězdová 13, 602 00 Brno, after prior arrangement with to the seller.
Delivery costs are displayed before the order is sent.
The risk of damage to the goods passes to the buyer upon receipt.
6. Withdrawal from the contract (consumer)
The consumer has the right to withdraw from a distance contract within 14 days of receipt of the goods without giving any reason.
To exercise the right of withdrawal, the consumer can use electronic form available on the website.
The consumer is obliged to return the goods without undue delay, no later than 14 days from the date of withdrawal, and that v original condition, without signs of use, damage or deterioration, in all oriin original packaging and with complete accessories, if it was included in the delivery, to the seller's address.
The costs of returning the goods are borne by the consumer.
The seller will return the paid funds to the consumer no later than 14 days after receiving the returned goods. by transfer to the bank account specified by the consumer in the withdrawal form.
The consumer cannot withdraw from the contract in cases defined by law (e.g. custom-made goods, perishable goods, delivery of sealed goods that the consumer has unpacked after delivery and cannot be returned for hygiene reasons, etc.).
7. Rights arising from defective performance (complaints)
The rights and obligations of the parties arising from defective performance are governed by the relevant provisions of the Civil Code and the Consumer Protection Act.
The warranty period is 24 months from receipt of the goods, unless otherwise stated for a specific product.
The buyer shall report the defect without undue delay after discovering it, at the latest., through electronic form on the website. The consumer is obliged to file a complaint no later than 2 months after discovering an obvious defect and within 2 years after receiving the goods in the case of a hidden defect.
The seller will handle the complaint without undue delay; unless otherwise agreed, no later than 30 days from the date of the complaint. The buyer will be informed of the result by e-mail.
A legitimate complaint will be resolved in the form of exchange of goods, if possible; for the consumer, it is also possible to refund the purchase price to the account specified in the form. The entrepreneur is entitled to a refund of the purchase price only in the event of an agreement with the seller.
8. Protection of personal data
The seller processes the personal data of buyers in accordance with the GDPR (EU Regulation 2016/679) and Act No. 110/2019 Coll.
More detailed information about the processing of personal data is provided in the privacy policy, which is part of the e-shop website.
9. Electronic communication
The buyer agrees to communication by electronic means (e-mail). The seller confirms receipt of the order and informs about the status of the order via e-mail.
The contracting parties agree to use e-mail to deliver information related to the performance of the contract, unless otherwise provided by law.
10. Out-of-court settlement of consumer disputes
The consumer has the right to seek out-of-court settlement of consumer disputes, with the competent authority in the Czech Republic being the Czech Trade Inspection Authority (ČOI).
The consumer can also use the European Online Dispute Resolution Platform: https://ec.europa.eu/consumers/odr
11. Special provisions for entrepreneurs
The provisions of this article apply to buyers who act as entrepreneurs when concluding a contract.
Entrepreneurs are not subject to the reliefs and protections provided to consumers (e.g. the right to withdraw within 14 days).
The risk of damage to the goods passes to the entrepreneur upon receipt of the goods.
Rights arising from defective performance against the entrepreneur are governed by the relevant provisions of the Civil Code; the guarantee is provided only to the extent agreed between the parties.
The seller is not liable to the entrepreneur for lost profits, loss of orders or other indirect damages.
All disputes between the seller and the entrepreneur will be resolved by the court with substantive and territorial jurisdiction at the seller's registered office, unless the parties agree otherwise.
12. Final provisions
The Seller reserves the right to change the terms and conditions; changes shall become effective upon publication on the website. Changes shall not have retroactive effect on contracts already duly concluded, unless otherwise agreed between the parties.
If any provision of these Terms and Conditions is invalid or ineffective, this shall not affect the validity of the remaining provisions.
The contract and terms and conditions are drawn up in the Czech language; in the event of translation into another language, the Czech text shall prevail.
TThese terms and conditions are valid and effective from the date: 5. 11. 2025.
13. Seller's contact details
Atelier Kupka sro.
Hvezdova 13, 602 00 Brno
ID: 26232936
E-mail: info@MotorJournal.cz
Website: www.motorjournal.cz/shop/
Phone: +420 545 242 605